Delivery and Returns
Delivery Service and Returns
Here at Onzaar.pk, we offer a deliver to your door service for most of our products. That means, once you order, we arrange for one of couriers to drop your order off to your house. Contact Us.
Shipping and Delivery
Below table shows details of how our delivery charges are calculated. If you order over a certain amount then we will happily award you with free delivery. For orders that fall below the minimum Free delivery value, we have defined delivery prices based on the weight of the items as shown below.
Deliveries occur only on weekdays. Shipping and Delivery charges are subject to change and are determined when you order. Estimated delivery time assumes orders are placed before 12:00 noon (PST). Orders you place with Onzaar.pk late on Friday or on Saturday will not be processed until Monday. Charges may be added to orders with Priority, Overnight and International shipping if we try unsuccessfully to deliver your order more than once.
|Merchandise total *||UNDER 2KG||OVER 2KG |
|Karachi, Hyderabad, Quetta, Peshawar||100 Rupees||300 Rupees|
|Multan, Faisalabad, Gujranwala, Sialkot, Lahore, Islamabad, Rawalpindi||100 Rupees||300 Rupees|
|Other Cities||Calculated per weight|
Returns and Replacements
We want you to be completely happy with your Onzaar.pk order. If for any reason you are not satisfied, we will gladly accept your timely return of unworn, unwashed, or defective merchandise for a full refund. Used merchandise cannot be returned unless defective. Returned merchandise should include the vendor packaging and tags and be in the same condition as when it was received. A pickup and/or restock fee may apply. Merchandise must be returned within 30 days of receipt of merchandise.
Returning Merchandise by Mail
On the back of the packing slip enclosed with your Onzaar.pk order, please note the reason(s) for return and whether you wish to exchange the item(s) or receive a credit/refund (depending on the original form of payment).
Enclose the return section of the packing slip with your item(s). Please use one of the return labels provided on the front of your packing slip to ensure proper return address and credit information. Restricted items must be returned using ground transportation.
Please allow 10 to 14 days for Onzaar.pk to process your return.